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> Kramer Leonard receives Best Office Design Firm and Best Place to Buy Office Equipment awards by Northwest Indiana Business magazine.
> Sharp Electronics Multifunction devices voted Best Line of the year for 2009! That's two years in a row.
 
Service Request Meter Reads FAQ Contact Us
 

 

The answers to some of the most common questions at Kramer & Leonard, Inc.

 

Drivers
Where can I find the latest printer or copier drivers for a machine?
For units manufactured by Sharp Electronics, click here for Sharp driver information.
Manuals
Where can I find a manual for my copier, printer, scanner, or fax machine?
 Operation manuals can be found by clicking here for Sharp Manuals.
MSDS Sheets 
Where can I find MSDS sheets for my Sharp copier, printer, or fax machine?
MSDS sheets can be found by clicking here for Sharp MSDS Sheets.
 
Do you service other printers or copiers besides Sharp?
At this time, we are not servicing any other units. Many of these units are sold near or below cost in an effort to charge premium prices for consumables (as much as 300%), as such, repairing these units typically results in charges that makes the repair cost inefficient. Beware of these types of units -- particularly when you have a substantial monthly volume of copies or printer. We suggest you contact us for a free cost per copy evaluation.
 
 How can I save on my printing costs?
First of all, beware of  toner pirates. Toner pirates are companies that call making it appear they are from a trusted source; however, they are typically overcharging customers for non-OEM equipment that may void your warranty or service agreement. Second, keep an eye on your consumable costs, a market leader in printing spends a lot of money marketing their low cost units -- unfortunately, a quick analysis can illustrate the low cost ends at the initial purchase. Consumable costs for many of their units are 300% higher than their competitors.
 

I can not get my AR-M162 or AR-M207 to print using an USB cable.

First, make sure your system meets the minimum requirements. Use the CDROM named, Digital Multifunction System, AR-M160/M200 Series Type B Software CDROM (1). Run the setup program off of the CDROM. When the first window appears, it will ask for the language. Select English and click the Next button. Click the Yes button if you agree to the terms and conditions. Click Next. Click the  Custom button.  Click the MFP button and complete the installation.

 

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